• It is required to present the printed ticket (original) to make the request.

  • Only in offices.

  • You can leave your tickets open / change date up to 1 hour before departure from the destination you have purchased, only in the case of national destinations. International destinations up to 72 hrs. before departure.
  • After the indicated time, the system automatically blocks the code.
  • Open tickets will have a maximum validity of 90 days.
  • Excluded from leaving open / exchanged tickets exchanged through the Frequent Passengers Club.
  • Changes / confirmations subject to current availability.
  • In high season it is recommended to indicate to the clients to confirm with at least 1 day of anticipation.

You can also use the ticket for another destination (pay with a ticket). Enter the code correctly, and if the system applies a fine, you must charge the customer for the concept of "section change".